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- Market Research:
- Identify reputable fulfilment centres in the UK and US, such as Amazon FBA, ShipBob, or regional providers.
- Evaluate their geographical coverage, capabilities, and reputation.
- Needs Assessment:
- Determine specific requirements (e.g., storage capacity, product handling, shipping speed).
- Consider volume forecasts, packaging needs, and potential returns management.
- Request for Proposal (RFP):
- Send detailed RFP outlining service expectations, such as inventory management, SLAs, and reporting tools.
- Compare proposals based on cost, reliability, and flexibility.
- Negotiation:
- Discuss pricing models (per-unit, per-storage, or flat fees).
- Negotiate service-level agreements to ensure delivery timelines, order accuracy, and return processing standards.
- Contract Signing:
- Formalize terms, including service scope, penalties for non-compliance, and duration.
- Include clauses for scalability, early termination, and performance reviews.
