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- Inventory Management:
- Receiving Goods:
- Inspection of incoming shipments to ensure quality and accuracy.
- Logging items into the inventory management system for tracking.
- Storage:
- Organizing goods into designated locations, often using barcodes for efficient tracking.
- Strategic placement of fast-moving items for quicker retrieval.
- Order Processing:
- Picking:
- Locating and retrieving the specific items for an order.
- Use of advanced systems like pick-to-light or automated robots for accuracy.
- Packing:
- Ensuring items are securely packed to prevent damage during transit.
- Customizing packaging to align with branding or sustainability requirements.
- Shipping:
- Carrier Coordination:
- Collaborating with shipping providers (e.g., FedEx, DHL) to ensure timely dispatch.
- Selecting the best shipping option based on cost, speed, and customer preference.
- Labeling and Tracking:
- Generating shipping labels with accurate customer information.
- Providing tracking updates to sellers and customers.
- Returns Management:
- Processing Returns:
- Inspecting returned goods and updating inventory records.
- Managing restocking or disposal based on the condition of returned items.
- Customer Refunds:
- Coordinating with sellers to initiate refunds or replacements.
